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in X daysThis is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We are looking for an enthusiastic and confident Senior Operations Manager to lead on the delivery of our Criminal Justice Contracts.
We are seeking an experienced, performance driven manager with project management skills and operational and relationship management experience.
Salary is for this position is £45,690 - £48,258 per annum.
Achieve deliver a range of learning and employment contracts in Prisons and Probation Offices. As Senior Operations Manager, you will work closely with the Director of Justice Services and Service Managers to lead and manage the operational delivery of these contracts to ensure they meets their aims and objectives.
You will be skilled in managing staff and leading a high performing team to meet their targets. You will be effective in managing relationships with key stakeholders and partner organisations. The successful candidate will have experience in delivering performance-related contracts, managing people and be skilled in the multi-tasking required of a Senior Operations Manager.
You will be based in either Walker House, Liverpool or our Peter Street base in Manchester.
A full job description can be downloaded at the bottom of the page
If you are interested in applying for this position, please forward your CV and cover letter by the closing date: 06/02/2026
Interview will take place on: 13/02/2026
If you would like to discuss further please contact Tracey Hill -tracey.hill@achievecc.org.uk
It’s an exciting time to join Career Connect. Over the last year we’ve made a positive impact to the lives of more than 90,000 people across the country.
Our vision is for a society where every individual realises their full potential. Our mission is to drive social mobility by enabling more people to access and succeed in education, training and employment.
We work in schools, in the community, and right across the criminal justice sector, delivering impartial, person-centred careers and transition support that changes lives. We also train those who work in advice and guidance roles, helping them to help others.
We’re continuing to increase our impact and reach – changing even more people’s futures for the better. We take an innovative approach to the services we provide, and we’re passionate about using feedback from those we support to shape what we do.
Our research amplifies the voices of those we support and helps inform positive change - for all our futures.
The Benefits
Flexi time
Perkbox (Multiple benefits)
Cyclescheme and
Car Lease scheme
Holiday Purchase Scheme
Flu Jabs/Glasses
Employee Assistance Programme
Generous Sick Pay
Staff Development
Placeholder title
“I’m proud to work for a charity that cares so much for the people it employs and supports”
“Great opportunities for training, ongoing development and internal progression.”
“I have great colleagues, and flexible hours that fit around my own family.”
We are committed to safeguarding young people and vulnerable adults and expect our staff to share this commitment. All applicants are subject to DBS and staff who work in custody also have a prison clearance process.
We promote equality and diversity across all that we do and welcome applicants from all backgrounds. Part-time workers are always welcome. Inclusion and diversity are a significant feature of our charity’s values, cutting across everything that we do.
As a Disability Confident Leader, we are keen to hear from applicants with disabilities. Around a quarter of our workforce have a disability. Please let us know if you need any reasonable adjustments in the recruitment process.
We are proud to be recognised as an Investor in Diversity and one of the Top 10 Most Inclusive Workplaces with the National Centre for Diversity.
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