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in X daysThis is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We are looking for an enthusiastic and confident Contract & Performance Manager to help us deliver our new CFO Evolution contract in the North West. We are looking for an experienced manager skilled in managing performance, quality and compliance across direct and supply chain delivery.
Achieve, part of Career Connect, will deliver the Creating Future Opportunities Evolution Programme in the NW. This Programme focuses on working with offenders in prison or the community, to encourage them to lead law-abiding lives and move them into employment and training opportunities. We have a team of support workers working with participants across 14 prisons. Our supply chain partner will deliver a service to those in the community through six activity hubs. As Contract and Performance Manager, you will lead and manage our performance, quality and compliance function, as well as having oversight of our supply chain delivery to ensure that our contract achieves its aims and objectives.
The successful candidate will:-
Be an experienced performance manager and able to effectively lead outcomes on PBR contracts
Be a Strong communicator, able to lead the supply chain and offer a solution focussed approach.
Have experience of quality and compliance frameworks, maintaining the highest level of quality assurance across the contract.
Package:
Our full-time staff enjoy a reasonable 35h working week and we also offer flexi-time, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time. It’s a great benefit of working for Career Connect. We offer blended working –office and home based; some travel will be required to our delivery sites across the NW.
The Contract and Performance Manager is paid £48,258 and you will be reimbursed for any additional travel, beyond your main base of work. Our holidays start at 25 days + Bank Holidays and we give up to an extra 6 days a year for staff with longer service. From 2025, we are introducing our holiday flex scheme, where our staff will be able to purchase additional holidays.
A full Job Description and Person Specification can be found at the bottom of this page.
Please send your CV and covering letter illustrating how your experience and skills meet the requirements of the job.
The closing date 21-Jan-2026
Interviews are expected to take place on 23-Jan-2026 via Face to Face
If you would like an informal discussion regarding this vacancy, please contact:
Tracey Hill, Tracey.Hill@achievenwconnect.org.uk. We can organise a time to speak to answer any queries.
It’s an exciting time to join Career Connect. Over the last year we’ve made a positive impact to the lives of more than 90,000 people across the country.
Our vision is for a society where every individual realises their full potential. Our mission is to drive social mobility by enabling more people to access and succeed in education, training and employment.
We work in schools, in the community, and right across the criminal justice sector, delivering impartial, person-centred careers and transition support that changes lives. We also train those who work in advice and guidance roles, helping them to help others.
We’re continuing to increase our impact and reach – changing even more people’s futures for the better. We take an innovative approach to the services we provide, and we’re passionate about using feedback from those we support to shape what we do.
Our research amplifies the voices of those we support and helps inform positive change - for all our futures.
The Benefits
Flexi time
Perkbox (Multiple benefits)
Cyclescheme and
Car Lease scheme
Holiday Purchase Scheme
Flu Jabs/Glasses
Employee Assistance Programme
Generous Sick Pay
Staff Development
Placeholder title
“I’m proud to work for a charity that cares so much for the people it employs and supports”
“Great opportunities for training, ongoing development and internal progression.”
“I have great colleagues, and flexible hours that fit around my own family.”
We are committed to safeguarding young people and vulnerable adults and expect our staff to share this commitment. All applicants are subject to DBS and staff who work in custody also have a prison clearance process.
We promote equality and diversity across all that we do and welcome applicants from all backgrounds. Part-time workers are always welcome. Inclusion and diversity are a significant feature of our charity’s values, cutting across everything that we do.
As a Disability Confident Leader, we are keen to hear from applicants with disabilities. Around a quarter of our workforce have a disability. Please let us know if you need any reasonable adjustments in the recruitment process.
We are proud to be recognised as an Investor in Diversity and one of the Top 10 Most Inclusive Workplaces with the National Centre for Diversity.
Documents
Career Connect
7th Floor, Walker House
Exchange Flags
Liverpool, L2 3YL
Charity Number: 1141077
0151 600 7700
humanresources@careerconnect.org.uk
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